I checked in moments ago for flight 1329 from Phoenix to JFK. I'm booked in Top quality. I entered the Precedence space to search out no line and two agents standing at respective counters without having “Posture Shut†signs anywhere.
Very upset using a.A. customer relations. My spouse went to Italy for that memorial of her mom and even though she was there she acquired bronchitis with ear infection, subsequently the medical doctor recommended her never to fly just before one 7 days to very clear the infection.
Walberg improved my seats.I think the personnel inUS air is extremely rude And that i don’t would like to vacation any longer
I had been shocked to discover that American Airways doesn't let family members with modest little ones board the airplane to start with. This really is a regular for nearly all airlines. I was traveling with my mom, partner, and four month aged son. I requested the 3 african american ladies behind the desk if I used to be ready to broad the aircraft early.
I had been seeking to buy ticket for 15 12 months outdated son and couldn’t use Web site for he was viewed as minor. I named consumer service and she assisted me with airline purchase. I specifically requested if I required to cancel if I could in just 24hours. This attendant said Sure. I found out four hrs later the reason son would want to fly was cancelled. I referred to as back again to cancel the flight the attendant told me I couldn’t cancel flight and it had been a nonrefundable ticket. I explained to her situation as stated higher than she stated she couldn’t do everything. I requested for your supervisor, I acquired 1 and described the specific situation, she mentioned I couldn’t terminate it and get my a refund she was particularly impolite and hung up on me. I termed back again to inquire for an additional supervisor and as I used to be talking to this supervisor she knowledgeable me that the last supervisor stated in her history I refused voucher. What ever a voucher was I was not even certain. Then 2nd supervisor advised me what she imagined. So the flight wasn’t cancelled due to the fact she said to wait a couple days before I make my final selection and she would wave changing payment to take action And that i shouldn’t have any issues.
just an electronic mail apologizing to the inconvenience attributable to the delayed flight would have been all I wished from another person in your operations.
I traveled not too long ago in your Airways and experienced a discomfort on Flight us3861 Tuesday oct. 8th 2015 . The air conditioning wasn’t working and because of my asthma it was hot And that i felt humorous.
I'm pretty unsatisfied along with your purchaser service!!! I feel it absolutely was more cost-effective in your case To accomplish this to me than to operate the flight which i was at first on, because the flight wasn't entire.
it can be pitiful to possess to report that my various e-mails to Customer Relations have not been answered as of to date October 29, a complete lack of one of the most elementary courtesy towards an eighty four years outdated Initially-Course passenger and Frequent Flier….
The final two occasions I've flown on American Airlines from BWI to MIA my precheck clearance hasn't proven on my ticket. When I have spoken to shopper service I'm dismissed with “It is just a glitchâ€.
We are quite pissed off aiming to learn about our gain miles. Account quantities BBB88568 and 18NH898. We were being scheduled to fly to India March 2012 and all flights to India ended up canceled. We must know our miles standing and if any miles happen to be canceled we'd like them reinstated.
My spouse and i had a flight leaving Richmond Virginia with a last destination of Seattle Washington. We're knowledgeable about traveling and had flown other airlines earlier that 7 days about to and from multiple Locations. We experienced all our data and went to utilize the American Airlines kiosk to print our boarding passes. The kiosk didnt question if those people who are traveling are military services personnel so we began around and waited in line to speak to a representative in the counter. After we had been up for the counter we told a Girl at the rear of the counter that my spouse is inside the armed forces and we experienced two bags to check in. Thats once we have been educated that our luggage where by over pounds and It might be 250$ excess. We requested to the lady to indicate us where by my company the deal pricing is penned. She was unable to supply that information and facts and went on to tell us we could search it up ourselves. My partner that's enlisted during the U.S. Coast Guard has never experienced to pay added or any amount for baggage, on orders or particular. My husband gave her the 250$ and that is in the event the representative we have been speaking with before long became quite impolite and threatened to cancel our overall flight.
Times have adjusted and its extremely unhappy. BTW – Our flight to Madrid was with Iberia and also the knowledge was the whole reverse! The plane was bright, thoroughly clean and modern day along with the food selections were appetizing and also the attendants had been conscious of food items ingredients. Of course it can be carried out correct!
make sure you allow me to know the standing of my refund. originally, i booked aa#2602 from san francisco to chicago on friday, april 29th.